Shipping

We only ship the following items below. (These will have a SHIPPING label on the product) Shipped via USPS. Priority 1-2 shipping with dry ice packs to ensure fresh delivery.

Cookies: Ships every Tuesdays and Thursdays. $8

Edible Photo Cookies: Ships 3 days after order is received. $8

Cake Jars (8 OZ): Ships every Tuesday and Thursdays. $8

Personalized Photo Party Favors: Ships 5-7 days after order is received. $15

Delivery & Pickup

All cakes must be either delivered or picked up. We do not SHIP cakes! 

Local Burlington County, NJ Delivery: $25 flat rate (5 miles radius)

Pickup: $0

If you have any questions, don't hesitate to contact us via chat, text (201) 699-7903 or email chericakery@gmail.com.

DEPOSIT

A 50% non-refundable deposit is required to confirm your order. You may pay at checkout. The remaining balance will be charged once order is completed. 

CANCELLATION AND ORDER CHANGES

In the event you need to change or cancel an order, your 50% deposit is non-refundable. If you cancel your order with a minimum 7 days notice, we will offer you the paid balance as a refund or credit towards a future order.  If you cancel with less than 7 days notice no refund or credit will be issued. Changes will be accepted up to 7 days prior.

DIETARY RESTRICTIONS

We are not a nut, or gluten free kitchen.

WEATHER

Weather is not up to us. We never suggest leaving anything outdoors for an extended period of time. ALL PRODUCTS, unless otherwise notified by Cheri Cakery MUST BE REFRIGERATED! If you are outside and you are sweating and your cake is outside, your cake will melt. 68*-70* is optimal temperature for about 1-2 hours, after that we do not suggest leaving the cake on display.

Air conditioning is not the same as a refrigerator.

TRANSPORTING CAKES AND BAKED GOODS

-DELIVERY

Local delivery within 5 miles of Cheri Cakery is available for a flat rate of $25.  All other deliveries are calculated based on mileage.

-PICK UP

Custom order pick is at your own risk.  Your cake and baked goods must remain FLAT ON THE FLOOR OF THE CAR or in the trunk. NOT on a car seat. Cheri Cakery is not responsible for any damage that may occur to a custom order pick up once it has left us. Once arriving home or at your destination your cake must go in the refrigerator until an hour before serving.

FAQ’S

HELP! I STOPPED SHORT ON MY WAY HOME AND MY CAKE IS SMASHED!

THIS IS SOMETHING THAT CAN HAPPEN, WHICH IS WHY IT IS VERYYYYY IMPORTANT TO DRIVE CAREFULLY WHEN PICKING UP A CAKE. AS PER OUR ABOVE POLICY WE ARE NOT RESPONSIBLE FOR NEGLIGENCE OF YOU OR OTHERS ONCE A CAKE OR BAKED GOODS LEAVE OUR HANDS AND A REFUND WILL NOT BE PROVIDED ON A REPLACEMENT PRODUCT.

HOW FAR IN ADVANCE DO I NEED TO PLACE AN ORDER?

IT IS NEVER TOO EARLY! A MINIMUM OF 1 WEEK ADVANCED NOTICE IS SUGGESTED